Frequently Asked Questions:

Need Help? These common questions cover toolkit usage, licensing, technical issues, and what happens after purchase.

What should I do if I need more support?
Please explore the FAQs, however the Falcon Alpha Labs team are on hand to support. please email info@falconalphalabs.com and the team will do their very best to solve your queries.
Can I share the files with my team?
Yes, if you have a team license. Solo licenses are for individual use only
I there any onboarding or support?
A facilitator guide, participant guide and quick start guide are included in both versions (PDF and Notion). Facilitation tips are also included at key points throughout the toolkit to guide users through the process as they progress. More tutorials are coming soon.
What do I get after purchase?
You'll receive a PDF download link, and a la link to a view-only Notion version. You can duplicate the notion copy into your own workspace.
Can I use this toolkit offline?
Yes. The PDF version is fully printable, and many teams use it in low-connectivity or field environments.
I didn't receive my Gumroad download email
Check your spam or promotions folder. Still missing? email us and we'll resend you your access link
I can't see the 'Duplicate' button on the Notion version.
On mobile, Notion sometimes hides this option. Use the desktop or browser version to duplicate the page to your account.
Can I use the pro toolkit with my clients?
Yes, if you have a team or solo license. You can use the toolkit during client work, but resale or redistribution is not allowed
Do I need a license for each user?
No - a team license covers your internal team or delivery unit. A solo license is ideal for individual consultants or freelancers.
What problems is this toolkit designed to solve?
Anything involving uncertainty, pressure, or multiple stakeholders - from emergency relief to strategy design and program pivots.
Can I use this if I don't have a military or corporate background?
Yes. The toolkit is designed specifically for civilian use - NGOs, startups, and ops teams who need clarity in complex environments.
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